What do you mean by service explain its features?
The defining characteristics of a service are: Intangibility: Services are intangible and do not have a physical existence.
Hence services cannot be touched, held, tasted or smelt.
This is most defining feature of a service and that which primarily differentiates it from a product..
What are product features?
A product feature is a specific piece of functionality that has a corresponding benefit or set of benefits for the user. Benefits are the value that users gain from using that functionality. Skilled product managers can articulate benefits — why the feature ultimately matters to the customer.
What are the features of services Class 11?
Characteristics of services :Intangibility : Services are intangible, they cannot be touched. … Inconsistency : Different customers have different demands and expectations, e.g. telecom services.Inseparability : Services cannot be separated in production and consumption.More items…
What is inseparability service characteristics?
Inseparability is the characteristic that a service has which renders it impossible to divorce the supply or production of the service from its consumption. Other key characteristics of services include perishability, intangibility and variability.
What is service and its importance?
Service is process consists of a set of activities more or less intangible. Service is activity or. benefit offers one party to other party. Supply of high quality product and services to. customers a continuous basis, makes creating higher competitive advantages such as.
What are the 5 characteristics of services?
Services have five essential characteristics.Lack of ownership.Intangibility.Inseparability.Perishability.Heterogeneity or Variability.